Control users outside your corporate network
More frequently Employees and executives of companies acquire greater freedom by converting their jobs into mobile teams. Discovery Global guarantees the same level of operation regardless of the corner of the world where they are located. You only need an internet connection and configure your network -Proxy and Firewall- so you can access the Discovery system without any inconvenience.
For all those companies that wish to expand the coverage of their support services and the attention of their users of mobile computing or connections to the web from anywhere in the world, we offer the best Discovery options.
A powerful solution for the attention of remote users, who connect through the Internet, through independent connections of corporate LAN networks. Through the Global Version - SkyServer, users are still connected to the Discovery Management System for remote support and all remote assistance services and inventories.
Discovery supports its connection between consoles and agents through a SkyServer server, visible on the Internet. This allows visibility between the company and its mobile users or that connect to the Internet through other LAN or WAN networks, from anywhere in the world.
The Global version allows the remote connection of users and all the possibilities of Discovery, as if they were on the corporate network. That is to say, inventories are also obtained, tickets are managed, tasks and orders are sent, changes alarms are audited, files are transferred, voice or Chat connection, etc.
The same license scheme for Advantage versions is acquired
A server license type SkyServer is added. (Discovery Server, link between Internet connections)
An annual DNS fee is charged for administration of the service.
For agent Discovery
The whole family (32 and 64 bits): Windows 98 / XP / Vista / 7/8 / 8.1 / 10 Windows Server 2003/2003 R2 / 2008/2008 R2 / 2012/2012 R2 / 2016 Windows Mobile 8 / 8.1 / 10.
Linux Ubuntu 10.04 and later. Red Hat Enterprise Linux 5 and later. Centos 5 and later versions. Fedora 11 and later. Debian 5 and later. Open Suse 11 and later.
MAC - OS version 10.6 - 10.13 or later.
Android version 2.3.3 (GINGERBREAD_MR1) or higher
For the Discovery Server
Windows Operating System 2008/2008 R2 / 2012/2012 R2 / 2016 (32 and 64 bits) or higher.
Internet Explorer 6 or higher.
For the Database
Microsoft SQL Server 2005/2008/2008 R2 / 2012/2014/2016/2017
Oracle 10.X /11.X /12.X
For the Gestion APP
Play Store - Google / App Store - Apple
For Web Browsers
Internet Explorer / Mozilla Firefox / Google Chrome / Opera